The Journeyman
Terms & Conditions (Effective Date: 05/01/2025)
These Terms govern access to The Journeyman platform (web, mobile, and PWA).
1. Account Use
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You must be 18+ and provide accurate info.
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You are responsible for your account’s security.
2. Acceptable Use
Do not use the platform to:
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Engage in harassment, illegal activity, or fraud.
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Upload or distribute malware.
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Bypass platform restrictions.
3. Roles & Responsibilities
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Firefighters: Build profiles, apply for jobs, share certifications, join rosters.
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Companies: Manage rosters, gear, documents, jobs, events, teams.
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Admins: Moderate content, manage users, access platform metrics.
4. Features
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Messaging: In-app chat with role-based visibility.
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Notifications: SMS, push, and in-app based on subscriptions and user preferences.
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Roster & Teams: Managed by companies with permission controls.
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Incidents: Users assigned to incidents can submit alerts, shift logs.
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Gear: Inventory assignment tracked per roster/team.
5. Subscription & Payments
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Payments are handled via Stripe and only through the web.
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Subscription tiers determine access limits (roster size, SMS volume, admin users, emergency hires, etc.).
6. Wildland Data
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The platform integrates incident data from third-party sources (e.g., NIFC).
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This data is for reference only; operational decisions should defer to official sources.
7. SMS Communication Consent
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By signing up, users agree to receive SMS notifications related to platform activities.
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Upon joining a company roster, users grant that company permission to contact them via SMS.
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Users may opt out of general notifications via their settings but may still receive mission-critical messages if rostered.
8. Termination
Accounts may be suspended or removed for TOS violations or abuse of SMS features.
9. Liability
The platform is provided "as-is." We are not liable for job outcomes, incident decisions, or lost data due to user error.
10. Dispute Resolution
All disputes will be governed by South Dakota law.